Global Rescue News

“If not for Global Rescue and my wife, I don’t know if I would have pulled through.”

Posted by Member Services on Fri, Aug 19, 2016 @ 13:08 PM


Scott Garrett was just two days into a safari in Namibia when an infection developed from an airborne source began to attack his immune system. Garrett had a membership with Global Rescue, but he never thought that he would need help. He was wrong.

“I was on a safari in the backcountry of Namibia when my wife, who was with me, noticed that my breathing had become labored and my respirations were off,” said Garrett. “I hadn’t realized a difference, as I have a bit of asthma. On the fourth night as I was coughing up blood, I finally realized, ‘Okay, this is much more than I thought.’

“My wife initiated correspondence with Global Rescue, and we headed to the hospital that was recommended for me. I was admitted immediately into the ICU, where I met Justin, the Global Rescue paramedic who arrived as my medical escort. He was a lifesaver, overseeing my care and communicating with my doctor.

“We found out that I had caught some sort of rapidly-developing airborne bacteria. I had double pneumonia with over 30 percent of my lung tissue infected, and my kidneys had started to show distress. This exotic bug I had was just eating me alive!

“Justin was a good liaison for us, meeting with doctors and at the same time coordinating with Global Rescue’s home base to get us back to Houston. During the 25 hours of travel back to the U.S., Justin monitored my oxygen saturation levels, and then followed us home to ensure my safety.

“Now, I am healing and getting better. I am on Day Four of a 10-day medicine regimen, and I suspect I’m on the mend to a full recovery. I didn’t realize how sick I was until I got back home and my wife said to me, ‘You could have died from this.’ Without the whole team, the doctor in Namibia, my wife, and Global Rescue, this could have been a really tragic story.

“I couldn’t believe the service I received from Global Rescue. You expect this type of assistance for an injury, but not for an illness like this. I still get texts from Justin checking on me. What Global Rescue provided just blew me away.

“I can’t say enough good things about all of the help I received. Now, whether it’s a domestic trip or overseas, I won’t ever be without a Global Rescue membership, because it truly was a rescue.” 


Topics: medical evacuation, Hunting, Africa

Why we recommend satellite phones

Posted by Member Services on Fri, Jul 29, 2016 @ 13:07 PM


In most cases, cellular networks are quite robust around the world, even in remote areas of developing nations.  Wi-Fi connections are also readily available.  So why a satellite phone? 

Global Rescue generally recommends a satellite phone (or satellite messenger) as a back-up communication device for travelers.  If your travels will keep you within urban confines and in areas with a robust communications infrastructure, then relying on the cellular network and available Wi-Fi would probably be acceptable.  However, it should be noted that in the event of a natural disaster, civil unrest, terrorism, or some other major incident, cellular networks will be among the first failure points of local infrastructure.  As everyone, both inside the incident zone and those outside, attempt to contact friends and family the overwhelming input of data will force the network to a halt.  Voice calls take use a large amount of bandwidth and will be the first to drop, followed eventually by SMS, or text messages.  In the event of a disaster-like scenario, keep messages brief to ensure they are small enough to clear the system.

If the local cellular network crashes then having a satellite capability as a back-up is crucial.  It is also possible for satellite networks to crash due to an unexpected influx of data, however, this usually takes much longer to happen.  Satellite devices are available as phones as well as two-way messengers.  Phones can be expensive while the messengers, like Delorme's InReach device, are quite reasonably priced.  Each of the devices will require an activation fee as well as a monthly subscription plan.  Many companies rent satellite phones which help defray the costs for short-term travel.

We recommend travelers to remote areas with questionable connectivity carry a satellite device with them.  Also, our adventurers that will be trekking or playing in the mountains would benefit greatly from having a device with them.  Many of the satellite messengers are equipped with a tracking function that allows the device to silently send up track points at predetermined intervals, allowing friends and family to monitor progress back home.

Global Rescue recommends two-way communication with our members in order for us to provide assistance to them during their times of need.  Certainly, many of our members travel day in and day out without carrying a satellite phone.  And usually they never have a need for one.  Usually.


A nasty fall on the slopes, an uncertain future for US Ski Team member

Posted by Member Services on Mon, Jul 11, 2016 @ 09:07 AM


When elite free skier and current US Ski Team member Eddie Gildea tore his ACL during a nasty fall in New Zealand, his future was uncertain.

Eddie’s father, Jim Gildea, recalled the first moments after the incident as an anxious parent.

“When he got hurt, like any parent, I started reaching out to anyone that I could. I talked to his coach. I talked to Global Rescue,” said Jim.

“Global Rescue Operations personnel were there every step of the way, providing professional medical recommendations, emergency message relay, and most importantly, peace of mind,” continued Jim. “They were like a safety net for me.”

In the face of his injury, Eddie maintained a positive outlook during his recovery, saying, “I am going to make this the best thing that ever happened to me.”

Global Rescue continually communicated with Jim about his son’s condition until Eddie was safely back to the United States and admitted to a local hospital.

“Knowing that Global Rescue was out there made a stressful situation a lot less stressful,” said Jim.

Eddie was true to his word, as reflected in Jim's update on his son’s progress: “He’s doing great! Eddie was named to the US Ski Team the month before he was hurt, so that was huge. He’s now at the US training center in Park City doing his rehab and doing great. Everything’s wonderful.”

Eddie is expected to make a full recovery and return to the slopes with Global Rescue partner, the US Ski Team. 

“Global Rescue is a no brainer. I look at them and think, ‘How do they make any money?’ I mean, 300 bucks for a membership? I got 300 bucks of value for three years. I’ll do it for 10 years based on what I got!” –

Jim Gildea, father of US Ski Team athlete




Topics: Skiing, Olympics, us ski team

Global Rescue's Tim Koeth summits Kilimanjaro

Posted by Member Services on Thu, Jun 16, 2016 @ 12:06 PM

Tim Koeth, Kilimanjaro, Global RescueGlobal Rescue’s Timothy Koeth recently ascended Mount Kilimanjaro, the highest peak on the African continent.  Tim, an avid hiker, said his trek up to Uhuru Peak on Mt. Kilimanjaro was one of the most difficult hikes he has ever undertaken.

The summit of Mt. Kilimanjaro stands at 19,341 feet and the route up to the summit crosses through a number of vegetation and climate zones.  Every year, thousands of climbers from around the globe venture to Tanzania to attempt the climb, yet only approximately 65% reach the summit.

While Mt. Kilimanjaro is regularly climbed by thrill-seekers of all ages, there are a number of practical concerns that must be considered on every trek. Some dangers of climbing at altitude on Mt. Kilimanjaro are Acute Mountain Sickness (AMS), High Altitude Cerebral Edema (HACE), and High Altitude Pulmonary Edema (HAPE).

AMS is characterized by nausea, vomiting, fatigue, insomnia, dizziness, and lightheadedness, primarily caused by a lack of appropriate acclimatization or over-exertion.  AMS is not a severe illness and is, in fact, common amongst high altitude hikers.  HACE and HAPE, however, are potentially life threatening.  HAPE and HACE are characterized by headache, disorientation, memory loss, psychotic behavior, chest tightness, among other serious signs and symptoms.

While some members of Tim’s group had symptoms of AMS and general discomfort on the trek, all of those who attempted the final ascent made it to the summit. Tim attributes the group’s 100% success rate to the supporting attitude of the hikers and the expert guides and porters from Ringo Tours who provided meals, camping accommodations, and support throughout the journey.

Congratulations, Tim!

Topics: adventure travel, Travel Health, climbing, American Alpine Club, altitude sickness, Helicopter Evacuation, medical evacuation, Africa

Orlando and Active Shooter Advice

Posted by Member Services on Tue, Jun 14, 2016 @ 14:06 PM

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On 12 June 2016, a lone gunman armed with an assault-style rifle and a handgun opened fire at the Pulse nightclub in Orlando, Florida, killing at least 49 people and injuring over 50 others in what was the deadliest terrorist attack on US soil since 11 September 2001 and the deadliest mass shooting in US history.

The attacker appeared to have been motivated by a combination of Islamic radicalism and personal grievances towards the lesbian, gay, bisexual, and transgender (LGBT) community. 

After nearly three hours of shooting and a hostage situation, police and SWAT team members used an armored vehicle to breach a door to the club, allowing people to escape and for police to shoot and kill the gunman.

In an effort to keep our members and clients informed about potential threats and emerging medical and security risks, our Intelligence Team and Security Operations Team, made up of Special Operations Veterans, have prepared the following summary assessment and advice for active shooter situations.

Global Rescue Member Advisory: Orlando Nightclub Shooting

As a reminder, Global Rescue Members have real-time access to destination reports and event alerts via our GRID portal or Mobile App.

Questions? Contact us at 617-459-4200 or


Topics: Travel Health, student travel, medical evacuation, Medical Advisory Services, security

Finalists are here! Our 2016 Spirit of Adventure Photo Contest

Posted by Member Services on Mon, Jun 13, 2016 @ 14:06 PM

Here are the 15 finalists in our 2016 “Spirit of Adventure” Photo Contest. Check out our Facebook page too. Winners will be announced June 21. 

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Summer Travel Alert for Europe

Posted by Member Services on Thu, Jun 2, 2016 @ 10:06 AM

Paris, Global RescueOn 31 May, the US Department of State (DoS) updated its Travel Alert for Europe, which it first issued on 22 March. The alert continues to warn US citizens of the risk of potential terrorist attacks throughout Europe, particularly at major events, tourist sites, restaurants, commercial centers, and transportation. It also names the European Soccer Championship (which will be held in France from 10 June to 10 July), the Tour de France (which will be held 2 - 24 July), and the Catholic Church's World Youth Day (which will be held 26 - 31 July in Krakow, Poland) as events that will draw large crowds and therefore may be targeted by terrorist groups. The alert issued on 22 March was due to expire on 20 June; however, in this latestupdate the DoS has moved the expiration date of the alert to 31 August.

Like the original Travel Alert, this latest update does not advise against travel to Europe but instead encourages US citizens to exercise vigilance, particularly in public places and when using mass transportation. It also advises that travelers can expect additional security screening and possible disruptions to their travel. 

Global Rescue Member Advisories

As a reminder, Global Rescue Members have real-time access to destination reports and event alerts like these via our GRID portal or Mobile App.

Topics: evacuation, adventure travel, Travel Health, medical evacuation, Business Travel, vacation, medevac insurance

Introducing Global Rescue Signature Travel Insurance

Posted by Member Services on Wed, Jun 1, 2016 @ 16:06 PM

Global Rescue, travel insuranceThere are few things more upsetting than planning a trip and then discovering that your sports equipment was damaged, your luggage was lost, or your flight was canceled. What's even worse is if you can't go in the first place due to an injury, illness or because your tour operator went bankrupt.

This is why we've created Global Rescue Signature Travel InsuranceSM, a best-in-class travel insurance plan, available exclusively to our members.

These industry-leading benefits, when bundled with our world-class medical advisory, field rescue, evacuation and security extraction membership, provide comprehensive travel protection. 

Benefits include:

--Trip cost up to $100,000 per person - Trip cancellation protection
--Up to 150% of trip cost insured - Trip Interruption protection
--$100,000 - Emergency Medical & Dental Insurance
--$100,000 - Common Carrier Accidental Death & Dismemberment
--$2,500 / $500 - Lost or Stolen Luggage / Baggage Delay
--$2,000 - Sports Equipment Rental
--Up to 75% Cancel For Any Reason *if purchased within 20 days from initial trip payment 
--Up to 75% Interrupt For Any Reason

 See Coverage Details: Global Rescue Signature Travel Insurance is offered at a very competitive price.

Call Global Rescue at 617-459-4200 to speak to a Signature Travel Insurance specialist or visit our website to learn more about this comprehensive travel insurance plan.

"I was the sickest I've ever been" -- A life-saving evacuation in Nepal

Posted by Member Services on Mon, May 16, 2016 @ 12:05 PM

Tyler Brower, Global Rescue, medical evacuation, Nepal

Global Rescue’s evacuation of Tyler Brower in Nepal

Tyler Brower was en route to Everest in April 2016 when a severe infection in his lungs caught him off guard. “I was the sickest I've ever been and felt beat down like never before,” he said. 

Tyler is a member of Global Rescue as well as a member of The Explorers Club, an organization that counts many of the world’s greatest explorers among its ranks, including the likes of Ernest Shackleton, Edmund Hillary and Buzz Aldrin.

Tyler shared the details of his life-threatening ordeal, and his thanks for help when he needed it most:

“I recently had the opportunity to embark on an adventure to Everest Base Camp. As I made my trek up in Sagarmatha National Park, I experienced what I later found to be two viral bacterial infections, one in my stomach and one in my lungs. On the evening of the fourth trekking day, my body started to display the symptoms of pulmonary edema, a common but deadly bacterial infection in the Himalayas.

“I was very blessed to have encountered and befriended fellow trekkers along the journey, including one of the top rated high altitude doctors in the world from the CDC. After recording my vitals, it was his recommendation that the next morning I be evacuated to the CIWEC Travel Clinic in Kathmandu.

“As morning came around and I encountered another painful sleepless night, this doctor once again recorded my vitals. With a 102.9 fever, a resting heart rate of 123 bpm, and fluid in my lungs, he strongly suggested I go down to Kathmandu as soon as possible, in his professional opinion. My sherpa called a local rescue helicopter for a bid and reported a price of $3,300 per hour, and we would need at least three hours in the helicopter for weather and refuel.

“I realized then that the back of my Explorers Club membership card had a number for Global Rescue. I reached out to my mother back in the United States via wifi to call the number for me. A few minutes later, I got a call from Global Rescue on the doctor’s phone, which had a local number.  They said, ‘Tyler, we have a heli on its way up to you in Namche Bazaar. It will be at the pad in about 40 minutes and they ask you to please be there when it comes.’  Global Rescue had spoken with the Explorers Club and told me that as soon as I landed I would be taken to the hospital via ambulance.

“I was incredibly thankful to hear the news. My mother was extremely concerned because I had reached out for the first time to her on my trip requesting a heli with not much more information. She was very impressed with Global Rescue as well as the compliance between The Explorers Club and Global Rescue. The Explorers Club and Global Rescue saved my life.

"Once I was down in Kathmandu at the CIWEC clinic, they said that if I stayed up in Namche one day or trekked on to the next village, the fluid in my right lung would have increased and I would have undoubtedly gone into cardiac arrest.

“Now two weeks back home I am able to breathe deep, I have no pain, I'm not sick and am feeling great again! I want to write this to thank everyone at the Explorers Club and Global Rescue from the bottom of my heart.” 

Topics: adventure travel, climbing, Himalayas, Nepal, altitude sickness, Helicopter Evacuation, medevac insurance

Global Rescue at the Boston Marine Corps 5K Honor Run

Posted by Member Services on Mon, May 9, 2016 @ 16:05 PM
Global Rescue, Boston Marines 5K, South Boston

For the second consecutive year, Global Rescue sponsored and participated in the Boston Marine Corps Honor Run 5K, held on Saturday, May 7, 2016, at Carson Beach in South Boston. The event brought together approximately 1,000 participants, including civilians and active duty and veterans from all branches of the US Military and their families.

The Boston Marine Corps Honor Run 5K is organized in support of the Marine Corps Scholarship Foundation – the nation’s oldest and largest need-based scholarship program for military children, with a special commitment to supporting those whose parent has been killed or wounded in combat.

Global Rescue had a team of eight runners in the race, and was on site before and after the event, providing post-race refreshments for all participants.

Topics: Global Rescue